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The Newcastle University research output collection, currently available on ePrints, will shortly be moving to a new open repository platform, Figshare. To prepare for the data migration we have paused adding new content to ePrints, and will resume once the new repository is launched. During this time you will continue to have access to ePrints (but no new content will appear). We will share updates here when available.

Factors Influencing the Acceptance of Self-Service Technologies: A Meta-Analysis

Lookup NU author(s): Professor Markus Blut, Professor Klaus SchoeferORCiD

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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License (CC BY-NC 4.0).


Publication metadata

Author(s): Blut M, Wang C, Schoefer K

Publication type: Article

Publication status: Published

Journal: Journal of Service Research

Year: 2016

Volume: 19

Issue: 4

Pages: 396-416

Print publication date: 01/11/2016

Online publication date: 01/08/2016

Acceptance date: 11/07/2016

Date deposited: 28/10/2016

ISSN (print): 1094-6705

ISSN (electronic): 1552-7379

Publisher: Sage

URL: http://dx.doi.org/10.1177/1094670516662352

DOI: 10.1177/1094670516662352


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