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The Newcastle University research output collection, currently available on ePrints, will shortly be moving to a new open repository platform, Figshare. To prepare for the data migration we have paused adding new content to ePrints, and will resume once the new repository is launched. During this time you will continue to have access to ePrints (but no new content will appear). We will share updates here when available.

Customer Experience Quality: Preliminary Inquiry Using Repertory Grid Technique

Lookup NU author(s): Dr Yulia Dzenkovska, Dr Nima Heirati, Professor Fred Lemke, Professor Klaus SchoeferORCiD

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This is the final published version of a conference proceedings (inc. abstract) published in its final definitive form in 2016. For re-use rights please refer to the publishers terms and conditions.


Publication metadata

Author(s): Dzenkovska J, Heirati N, Lemke F, Schoefer K

Publication type: Conference Proceedings (inc. Abstract)

Publication status: Published

Conference Name: 24th International Colloquium on Relationship Marketing

Year of Conference: 2016

Pages: 15

Print publication date: 06/09/2016

Acceptance date: 01/09/2016

Date deposited: 19/10/2016

URL: http://icrm2016.sciencesconf.org


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