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The Newcastle University research output collection, currently available on ePrints, will shortly be moving to a new open repository platform, Figshare. To prepare for the data migration we have paused adding new content to ePrints, and will resume once the new repository is launched. During this time you will continue to have access to ePrints (but no new content will appear). We will share updates here when available.

Women, social skill and interactive service work in telephone call centres

Lookup NU author(s): Dr Vicki Belt, Ranald Richardson

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Publication metadata

Author(s): Belt V, Richardson RGW, Webster J

Publication type: Article

Publication status: Published

Journal: New Technology, Work and Employment

Year: 2002

Volume: 17

Issue: 1

Pages: 20-34

Print publication date: 01/03/2002

ISSN (print): 0268-1072

ISSN (electronic): 1468-005X

URL: http://dx.doi.org/10.1111/1468-005X.00091

DOI: 10.1111/1468-005X.00091


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